Privacy Policy & Membership Terms

Privacy Policy & Membership Terms

This Privacy Policy applies to all users who visit https://pinoapart.com. By accessing this website and using our services, you agree to the terms set out below.

1. Account Security

You are responsible for maintaining the confidentiality of your username and password.

We strongly recommend that you:

  • Use a secure password including letters, numbers, and special characters
  • Do not share your login details with anyone

Any activity carried out through your account is your responsibility. If your password or personal information is compromised, you must update your password immediately.

2. Use of Personal Information

You may visit our website without providing personal information.

However, when you:

  • Create an account
  • Make a reservation
  • Submit an enquiry

you will no longer be considered an anonymous user, and you consent to the collection and processing of your personal data.

Your information may be used for the following purposes:

  • To provide requested services and customer support
  • To personalise, improve, and analyse our services and content
  • To prevent, detect, and investigate prohibited or unlawful activities
  • To send updates, promotions, and marketing communications (you may opt out at any time)
  • To resolve disputes and technical issues

3. Cookies

Our website uses cookies (small data files stored on your device) to:

  • Analyse website traffic
  • Improve user experience
  • Personalise content and advertising
  • Enhance security

You may disable cookies at any time via your browser settings.

4. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

  • Payment transactions are processed securely via trusted banking systems
  • Credit/debit card details are not stored in our systems
  • We may use 3D Secure authentication for additional payment protection
  • Our website is protected by SSL encryption, ensuring secure data transmission

5. Contact

If you have any questions regarding this policy, you may contact us via the details provided on our website.

Disclaimer

This website is operated by Pino Apart.
All reservations and services are provided directly by the property.