Personal Data Protection Notice KVKK

Personal Data Protection Notice (KVKK / GDPR Disclosure)

At Pino Apart (“Company”), we attach great importance to the protection and security of your personal data.

In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and applicable data protection regulations, we process and store personal data of all individuals who interact with our services in our capacity as a Data Controller, within the limits prescribed by law.

1. Collection, Processing and Purpose of Personal Data

Your personal data may be collected through:

  • Our website (https://pinoapart.com)
  • Reservation forms and enquiries
  • Social media platforms
  • Email, phone, or in-person communication

Data may be collected either automatically or manually, in written, verbal, or electronic form.

Your personal data may be processed for the following purposes:

  • Providing accommodation and related services
  • Managing reservations and customer support
  • Personalising services based on your preferences and usage
  • Ensuring legal and commercial security
  • Preventing unlawful or fraudulent activities
  • Managing complaints, feedback, and operational processes
  • Developing and improving our services and business strategies

2. Sharing of Personal Data

Your personal data may be shared, where necessary, with:

  • Business partners and service providers (e.g. accommodation, transportation, and operational services)
  • Group companies and affiliates
  • Authorised public institutions and regulatory authorities
  • Third-party service providers (IT, payment systems, etc.)

This sharing is limited to what is necessary for:

  • Delivering the requested services
  • Marketing communications (where consent is given)
  • Legal and operational obligations

Your data may be transferred domestically or internationally in accordance with applicable laws.

3. Method and Legal Basis for Data Collection

Your personal data is collected in order to:

  • Provide our services in compliance with legal requirements
  • Fulfil contractual obligations
  • Ensure the proper functioning of our business operations

The legal basis for processing includes:

  • Your explicit consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

4. Your Rights Under Data Protection Law

As a data subject, you have the right to:

  • Learn whether your personal data is processed
  • Request information regarding your data
  • Learn the purpose of processing and whether it is used appropriately
  • Know third parties to whom your data is transferred
  • Request correction of incomplete or inaccurate data
  • Request deletion or destruction of data where legal grounds no longer exist
  • Object to automated decision-making processes
  • Request compensation for damages arising from unlawful processing

5. Exercising Your Rights

You may submit your requests regarding your personal data by:

  • Sending a written request
  • Contacting us via the details provided on our website
  • Using legally accepted communication methods

We will respond to your request within 30 days, in accordance with applicable laws.

6. Marketing Communication Consent

With your consent, we may contact you via:

  • Email
  • SMS

regarding promotions, offers, and updates.

You may withdraw your consent at any time by contacting us via email.

Contact Address

Pino Apart
Cumhuriyet Caddesi, 1001 Sokak No:170
Akbük, Didim, Aydın, 09270
Turkey

Website: https://pinoapart.com